Privacy Policy

Last updated: June 30, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party.
• Company (referred to as either "the Company", "We", "Us" or "Our") refers to PT. Sunwell System Technologies, Bandung.
• Cookies are small files that are placed on Your device by a website.
• Country refers to: Indonesia
• Device means any device that can access the Service such as a computer or a mobile phone.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any third-party who processes data on behalf of the Company.
• Usage Data refers to data collected automatically when using the Service.
• Website refers to Sunwell System, accessible from https://sunwellsystem.com
• You means the individual using the Service, or the company or legal entity represented by that individual.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect the following Personal Data:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data

Collected automatically and may include IP address, browser info, device info, visit time, pages viewed, etc.

If you access the Service via mobile, we may also collect device model, OS, browser type, etc.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies. Types include:

• Necessary / Essential Cookies – For login/authentication.
• Cookies Policy Acceptance – To track cookie consent.
• Functionality Cookies – To remember preferences (e.g., language).

For more, see our Cookies Policy.

Use of Your Personal Data

We may use Personal Data to:

• Provide and maintain our Service
• Manage Your Account
• Perform contracts
• Contact You
• Send offers and updates
• Manage requests
• Business transfers
• Improve services and marketing

Retention of Your Personal Data

We retain Your Personal Data only as long as necessary to fulfill the purposes outlined.

Transfer of Your Personal Data

Your data may be transferred to and processed in locations outside your jurisdiction. We ensure adequate security measures are in place.

Delete Your Personal Data

You may request deletion or update of your data via your Account or by contacting us.

Disclosure of Your Personal Data

• Business Transactions: Your data may be transferred during mergers or acquisitions.
• Law Enforcement: We may disclose your data as required by law.
• Legal Requirements: To protect the Company, prevent fraud, or comply with obligations.

Security of Your Personal Data

We take reasonable steps to secure your data, but no method is 100% secure.

Children's Privacy

We do not knowingly collect information from individuals under 13 years of age.

Links to Other Websites

We are not responsible for the privacy policies of third-party websites linked from our Service.

Changes to this Privacy Policy

We may update this policy and will notify you via email or notice on our site. Please review this page periodically.

Contact Us

• Website: https://sunwellsystem.com/contact-us
• Phone: +62 821 3338 8456